We know that many of our customers rely on Crazy Water to support their overall health and wellness goals. We have high standards for the products we sell and for the stores we sell them in, and we are committed to maintaining those standards during these challenging times.
We want to make sure you know what to expect when visiting the pavilion in Mineral Wells or buying water from your favorite retailer, as well as how we’re responding to the evolving coronavirus (COVID-19) situation, both as a retailer and manufacturer.
We appreciate your patience, understanding and support as we strive to support our Crazy community. The health and safety of our customers and Crazy Crew remains our top priority. Our Crazy Crew is the heartbeat of our company. We are deeply appreciative of their continued dedication and hard work as we collectively navigate uncharted territory in order to continue to support the increased demand for Crazy Water from our customers and grocery stores and work to slow the spread of COVID-19.
UPDATE: April 1, 2020
Famous Pavilion- Mineral Wells
NEW HOURS- We will be shortening our hours of operation from 10am -4pm Monday-Saturday through April 30th.
CURB SIDE SERVICE only-We are operating under social distancing guidelines in our store and need to limit interaction. We will greet customers at car to get bottles and take water orders. Customers will not be allowed into pavillion until further notice.
To ensure the health and safety of our Crazy Crew and customers during this critical time, we are suspending returns and all sales are final. No returns will be accepted.
UPDATE: March 24, 2020
Famous Pavilion – Mineral Wells
Due to COVID-19, daily tours and water sampling have been suspended. We remain open to serve water customers relaying on Crazy Water to support their overall health and wellness goals.
UPDATE: March 20, 2020
Famous Pavilion- Mineral Wells
In addition to enhanced cleaning and sanitizing processes in our store and steps implemented on March 16, we are also closely following the recommended strategies for employers and retailers based on guidance from the CDC.
UPDATE: March 16, 2020
Famous Pavilion- Mineral Wells:
To ensure the safety of our Crazy Crew, customers and products we have enhanced our normal procedures.
In addition to enhanced cleaning and sanitizing processes in our store, we are also closely following the recommended strategies for employers and retailers based on guidance from the CDC.
Crazy Water Bottling Plant-
We are evaluating the situation in real-time and monitoring updates in guidance from the CDC and local health departments.
UPDATE: March 13, 2020
Crazy Water Deliveries
To prohibit the community spread of COVID-19 and to protect our customers and drivers, we have enhanced our normal sanitizing procedures.
We know that many rely on Crazy Water to support the overall health and wellness of employees and family. We have high standards for the products and services we provide, and we are committed to maintaining those standards while protecting our Crazy Crew during these challenging times.